Terms and Conditions

Last Updated: 12/04/2025

Welcome to VIP CITY LIMOUSINE. By using our services or accessing our website, you agree to the following Terms and Conditions. Please read them carefully.

1. Booking & Reservations

All reservations must be made in advance through our website, phone, or email.
Bookings are subject to vehicle availability.
Prices may vary based on date, time, distance, traffic conditions, and type of vehicle.

2. Payment & Deposits

A deposit or full payment may be required to confirm a reservation.
We accept standard payment methods such as credit card, debit card, or invoiced billing.
Any additional charges (extra stops, waiting time, cleaning fees, tolls, etc.) will be added to the final bill.

3. Cancellation & Refund Policy

Cancellations must be made within the specified notice period (typically 24–48 hours).
Late cancellations or no-shows may be charged partially or fully.
Refund eligibility is determined based on booking type and notice time.

4. Passenger Conduct

Passengers are expected to behave respectfully and safely during the ride.
Smoking, illegal substances, or any unsafe behavior inside our vehicles is prohibited.
Damage to the vehicle caused by a passenger may result in additional fees.

5. Service Limitations

VIP CITY LIMOUSINE is not responsible for delays due to traffic conditions, road closures, weather, or circumstances beyond our control.
We reserve the right to refuse service to any person for safety or compliance reasons.

6. Personal Items

Passengers are responsible for their personal belongings.
VIP CITY LIMOUSINE is not liable for lost, stolen, or damaged items left in the vehicle.

7. Privacy & Data

We respect your privacy and only collect customer information required to provide service.
We never sell or share personal data with third parties except for operational needs or legal obligations.

8. Changes to Terms

VIP CITY LIMOUSINE reserves the right to update or modify these Terms at any time.
Updated terms will be posted on our website with the revised effective date.

9. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact:
VIP CITY LIMOUSINE — Customer Support